What We Do

HeartWork Precision has over 20 years analyzing, designing, developing, implementing and evaluating training.    

We design and develop creative and interactive training solutions that meet business needs and align with your company’s goals.  Our team creates effective, scalable, and engaging learning solutions. We are passionate about delivering the best custom training and development solutions to help your organization achieve its business goals and objectives. Partnering with us fills in your organization’s gaps, as well as improves your bench strength which results in a relevant, rich and compelling solution. 

Link:  You Tube Video 

Training Solutions include: 

• On-Site Instructor-Led Training 
• Live Virtual Instruction 
• Emotional Intelligence Core Competencies
• Training Content Development For Instructor-Led & Virtual Environments
• Customized Curriculum Built for Your Organization
• Blended Learning Solutions: Auditory, Read/Write, Visual & Kinesthetic
• Need A Keynote Presenter? (Reach your audience)  

Leadership Development Curriculum

Are your leaders emotionally intelligent? Which is more important EI or IQ? Did you know that EI contributes to 75% to 90% of your success personally and professionally. This curriculum focuses on core competencies that are critical to becoming a successful leader and are demonstrated through leadership behaviors.  The table below lists a few of the courses.

Customer Service Curriculum

Customer Service Skills are essential to driving a positive customer experience. Did you know it takes twelve positive customer experiences to make up for one negative experience (Ruby Newell-Legner) and 70% of buying experiences are based on how the customer feels they are being treated (McKinsey & Company)?  HeartWork Precision has the solution.  Our content is customer focused and tailored to your business needs.  The table below lists a few of the courses.

Sales Skills Curriculum

The sales industry is constantly changing. Customers now have the buying power and technology is transforming the industry. According to Salesforce data of 2019,  sales professionals spend just 34% of their time selling and 66% of sales teams track customer satisfaction (CSAT) as their top KPI, edging out “team quota met” (65%) by a small margin. HeartWork Precision has the solution. Our curriculum has been developed to foster a better human connection and customer experience with the buyer.   Listed below are a few of the topics.